1. Introduction

At Sales Progressive, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our website, marketplace, community platform, and any associated services.

By using Sales Progressive (www.salesprogressive.com), our marketplace (marketplace.salesprogressive.com) or our community platform (community.salesprogressive.com), you agree to the practices described in this Privacy Policy.

---

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information from you when you register, subscribe, or use our services:

• Name, email address, contact information.
• Business information (for vendors), such as business name, website, and payment information.
• Account login credentials and profile information.
• Billing and shipping information (for transactions in the marketplace).

2.2 Non-Personal Information

We also collect non-personal information through cookies, server logs, and analytics tools, including:

• Browser type, device information, and IP address.
• Pages visited, time spent on the site, and navigation patterns.

2.3 Payment Information

For transactions, we may collect billing information such as credit card numbers, payment methods, and other related details. All payment information is securely processed through our third-party payment gateway providers.

---

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your user or vendor account.
• Service Delivery: To provide access to the marketplace, community platform, and other services.
• Payments: To process transactions and issue payments for sales and commissions.
• Customer Support: To respond to your inquiries and provide customer service.
• Marketing & Communication: To send you newsletters, promotions, and updates related to our platform (you can opt out at any time).
• Improvement of Services: To analyze user behavior, improve the platform, and enhance user experience.

---

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, such as:

• Service Providers: For payment processing, hosting services, and analytics.
• Business Partners: For sales or business collaboration, when you agree to participate in shared projects.
• Legal Compliance: If required by law or legal proceedings, we may disclose your personal information to government authorities.

---

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance User Experience: Keep you logged in, remember your preferences, and enable features like chatbots.
• Analytics: Track usage statistics to help improve the site. You can choose to disable cookies through your browser settings, though this may affect certain features of the platform.

---

6. Data Security

We prioritize the security of your information. We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. This includes encryption of sensitive data and secure storage practices.

However, please note that no online service is 100% secure, and we cannot guarantee the absolute security of your information.

---

7. Data Retention

We retain your personal information as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

When your information is no longer needed, we will securely delete or anonymize it.

---

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing emails or adjust your communication preferences.

To exercise any of these rights, please contact us at info@salesprogressive.com.

---

9. International Users

If you are accessing Sales Progressive from outside the Caribbean, please note that your data may be transferred and processed in countries that may not have the same data protection laws as your home country. By using our services, you consent to the transfer of your data to these countries.

---

10. Children’s Privacy

Sales Progressive is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete such information.

---

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through the platform. Please review this policy periodically for updates.

---

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@salesprogressive.com
Mailing Address: Sales Progressive, Barbados